Founded
Aqua begins operations as a facility-services organisation.
About Aqua
30+ Years of Building Trust Through Execution.
Founded in 1996, Aqua has evolved from a facility-services organisation into an integrated operational-services ecosystem supporting facilities, workforces, industries and infrastructure across India.
- Founded
- 1996
- Experience
- 30+ years
- Group companies
- Five
- Coverage
- PAN-India capability
Who we are
An operational-services organisation.
Aqua is an integrated operational-services organisation that manages the people, processes, facilities and support systems organisations depend on every day. Our capabilities span integrated facility management, HR and workforce solutions, production manpower, industrial operations and maintenance, railway and infrastructure support, business support, security and technology-enabled operational management.
Aqua Does More Than Manage Facilities. We manage the people, processes and operations behind better businesses.
About Aqua
30 Years of Building Better Workplaces.
Aqua has grown from a single facility-services operation into an integrated group that manages the people, processes and support systems organisations depend on every day — across corporate campuses, manufacturing plants, industrial sites and public infrastructure.
Founded in 1996
Three decades of continuous operation, under the same ownership.
30 years of experience
Operating knowledge built on site, across changing standards and technologies.
Pan-India operations
Deployment capability that follows clients beyond a single city or state.
Experienced workforce
Trained housekeeping teams, ITI and non-ITI technicians, production staff and supervisors.
Multiple industries
Manufacturing, corporate, healthcare, education, infrastructure and public places.
Integrated facility solutions
One organisation accountable across facilities, workforce, plant assets and infrastructure.
Strong compliance systems
Statutory and client-specific compliance maintained through the digital process.
Technology-Enabled Operations
Digital attendance, geo-tagged QR-based checklists, ticketing and MIS across multi-site work.
How Aqua evolved
From facility services to integrated operations.
Each stage added capability without replacing the last. The result is one organisation that can take responsibility across facilities, workforce, plant assets and infrastructure.
01Milestone 1996
02Milestone Mechanised Execution
Investment in mechanised housekeeping and industrial cleaning equipment moves execution beyond manual methods.
Growth
03Milestone Workforce and Production Manpower
Capability extends into HR, workforce solutions and ITI / non-ITI production manpower for manufacturing industries.
Expansion
04Milestone Operations and Maintenance
Technical manpower and structured O&M processes extend the scope from facilities into plant assets.
Industrial
05Milestone Railways and Infrastructure
Mechanised systems, manpower and supervision applied to high-footfall public infrastructure environments.
Infrastructure
06Milestone Technology-Enabled Operations
A digital operating layer for attendance, verification, ticketing and MIS across multi-site operations.
Today
Vision
To build India's most trusted integrated operational-services ecosystem — combining people, process and technology to make facilities, industries and infrastructure work better.
Mission
To deliver reliable, scalable and accountable operational solutions through skilled manpower, standardised processes, mechanised execution, strong supervision, safety, compliance, technology-enabled visibility and continuous improvement.
Values
What we hold to on site.
Take responsibility for the outcome
Scope boundaries matter less than whether the operation performs. Ownership sits with Aqua.
Customisation over template
Manpower plans, frequencies and equipment are built around the site rather than applied from a standard package.
Evidence over assertion
Attendance, verification and audit records replace claimed completion with recorded completion.
Safety and compliance first
Execution methods start from safety planning and statutory obligation, not from speed.
Operational philosophy
People. Process. Technology. Performance.
Four disciplines that decide whether an operation performs on the day it matters — not four words on a slide.
- 01People
Right skills. Right deployment.
Trained housekeeping teams, ITI and non-ITI technicians, production workforce and supervisors, matched to the station and the shift before they reach the site.
- Skill mapping before deployment
- Induction and safety orientation
- Replacement management for continuity
- 02Process
Standardised execution. Measurable accountability.
Site-specific SOPs, frequency schedules, escalation matrices and structured handovers hold execution to the same standard across every shift.
- Area-classified frequencies
- Defined escalation matrix
- Quality audits and corrective actions
- 03Technology
Real-time visibility into everyday operations.
Digital attendance, geo-tagged verification, ticketing and MIS turn daily execution into evidence a client can review on the day it happens.
- Digital attendance and deployment tracking
- Photo and geo-tagged verification
- Site-wise MIS and dashboards
- 04Performance
Better operations. Consistent outcomes.
Reviews run against one record — deployment against plan, open issues, SLA status and closure — instead of shift-dependent reporting.
- Deployment against plan
- Issue closure with named owners
- Structured review cadence
Leadership
The people accountable for the standard.
Aqua has been led by the same family since 1996. Continuity of ownership is why the operating standard has survived three decades of growth.
Rajesh Shah
Founder & Chairman
Chairman's Message
“For three decades, Aqua has been built on trust, people and an uncompromising commitment to service excellence.”
Rajesh Shah
Founder & Chairman
- Since
- 1996
- Experience
- 30+ yrs
- Leadership
- 6 people
Anal Shah
Director
Jignesh Shah
Head - Finance & Account
Leads finance and accounts for the group, covering billing, payroll and statutory payments across sites.
Vishwaraj Puwar
Head - HR & IR
Leads human resources and industrial relations, from sourcing and onboarding to workforce compliance and welfare.
Nirav Patel
Head - Operations
Leads site operations across facilities, industrial and infrastructure contracts, including deployment, supervision and service delivery.
Rajendra Patel
Head - Operations Facility
Leads facility operations across client sites, from deployment and supervision to day-to-day service delivery.
Recognition
The Gujarat State Best Employer Brand Awards 2026.
10th Edition
Aqua was recognised among the organisations in Gujarat judged exemplary in human resources and in the use of marketing and communications for human-resource development.
- Presented to
- Aqua Facility Services Pvt. Ltd.
- Awarded
- 11 August 2026
- Venue
- Fairfield by Marriott, Ahmedabad, Gujarat
- Endorsed by
- CHRO Asia
Work with Aqua
Understand the operation. Take responsibility for the outcome.
Our philosophy is straightforward: understand the operation, deploy the right people, build the right process, use the right technology and take responsibility for the outcome.